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All you wanted to know about PRISMA but were afraid to ask.
Support Portal - How to Register
Support Portal - How to Log In
Support Portal - How to Use the 'Forgot your password?' Functionality
Support Portal - How to Create a Ticket
Support Portal - How to View Your Tickets
How To Use Your Activity Feed
How to Check Your Credit Limits
How To Use The Shipper Administrator Functionalities?
How To Configure Your General Platform Settings
How to Add Favourite Network Points?
See all 14 articles
Where to Find the Auction Calendar
Long-Term Auctions - How to participate?
Long term comfort bids
How to Place a Day-Ahead Comfort Bid
See all 8 articles
Storage - FCFS booking
Storage - How to Place a Bid in a Storage Offer?
How To Register a New Shipper Company
How to Deactivate a Shipper User
How to Log into PRISMA?
Hardware Token - How to Log in While You Wait for Your Hardware Token?
Hardware Token - First Login for New Users
See all 7 articles
External trades reporting
Secondary Market - How to Create a Trade Proposal
Secondary Market - Trader Lists
How to Upload Your Own Trading Conditions
FCFS and Surrender
Surrender - How To Surrender Capacity
Other Services - How to Access and User Contracting Services?
FCFS Capacity - How To Book FCFS Capacity?
FCFS Capacity - How To Book Through Contracting Services
FCFS Booking - How To Book Capacity with TTPC
See all 6 articles
External trade - REMIT report download
REMIT Report - How to access and download reports from past trades
Reporting - How to Use the Report Wizard
Reporting - How to Generate and Download Your Company Auction Report
Reporting - How To View Your FCFS Booking Report
See all 8 articles
Inside Information Platform
Inside Information Platform (IIP) - How to View UMMs?
Inside Information Platform (IIP) - How to Subscribe to Our RSS Feed?
Other Topics - How to Take Part in Our Usability Research?
PRISMA API - Business Information
General terms and conditions for the use of the PRISMA API - 01 Apr 2019
Activation of PRISMA shipper API