FAQ

PRISMA shipper API

Find here all frequently asked questions on our API.

  • What is the PRISMA API?

    The PRISMA API is a light-weight approach for shippers to request relevant data from the PRISMA platform or to send their bids directly from their IT system...

  • How to set up the PRISMA API?

    Subscribing to the PRISMA API can only be done by the shipper admin of the company. The precise steps are explained here: Activation of PRISMA Shipper API ...

  • What can be done via the PRISMA API?

    Depending on your subscription, you have access to different amounts of data.

  • What is required to register for the PRISMA API?

    In order to register for PRISMA shipper API, the user needs to be a shipper admin of the company. The user needs also to provide the SEPA mandate informatio...

  • Why does PRISMA use an API?

    Easy-to-use REST API provides you flexibility in accessing your data No need to be there when PRISMA will push you information. Instead, you can request al...

  • How can I test the API?

    If you want to test your API implementation, we can provide test access for you to test your implementation once you subscribe to the service. You can ...

  • What format do timestamps have in the PRISMA API?

    All timestamp values comply to ISO 8601 and are in Coordinated Universal Time (UTC). They will have the following format: YYYY-MM-DDThh:mm:ss.sssZ, which i...

  • SEPA Mandate Form

    What is a SEPA direct debit mandate, and why do we need it for you to use the PRISMA API? The Single Euro Payments Area (SEPA) is a payment integration ini...

  • How can we create a client in the language that fits our needs?

    The documentation tool, swagger, provides an online editor through which you can easily generate a client in your language of choice. a. Just navigate ...

  • How long does it take to set up the PRISMA API?

    This depends heavily on the availability of IT-resources on your side. In average, customers adapt and connect to our API within a few weeks. The fasteST so...