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This database is a collection of well-chosen tutorials, FAQ's and articles in order to give you the insights and answers you need to work with our platform.

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Knowledge base

You can never know too much. Use the tiles below to learn all you need to become a PRISMA expert.

PRISMA Glossary

If you've got some time to spare and would like to learn about our functionalities in more detail, you've come to the right place.

Shipper Hub

All you wanted to know about PRISMA but were afraid to ask.

AggregateEU Hub

TSO Hub

In this section, you will find information relevant only to TSO users. If you can see this folder, then it was made for you.

FAQ

Frequently asked questions

Video Tutorials

Step by step video training

Downloads

Here you can download change forms and other relevant documents

PRISMA REMIT Reporting Service

In this folder, you can find legal information about our REMIT Report Premium Service

Recent articles

We never tire of writing new articles to make your like easier. Find the freshest ones below.

  • Ascending-Clock Algorithm in LNG Auctions

    Overview In LNG capacity auctions, some LSOs (LNG Operators) may use the ascending clock algorithm to allocate capacity. These LSOs are Deutsche Energy ...

  • Rollover in LNG Auctions

    What is a Rollover Auction?  Rollover auctions are additional rounds offered for the same LNG capacity product if the capacity remains unbooked or only ...

  • PRISMA API - Business Information

    Introduction The PRISMA API allows you to request from and submit data to the PRISMA platform directly on your IT system. With the PRISMA API, you can s...

  • How to Edit Your User Details?

    Overview In your account, you have the possibility to edit some of your user details, such as salutation, title, phone numbers. Note: you are not allowed ...

  • How to View the FCFS Bookings of Your Company?

    Overview If one of your company users has booked FCFS capacity, you can view that transaction directly on the platform. In the Reporting Section, you ca...

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