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This database is a collection of well-chosen tutorials, FAQ's and articles in order to give you the insights and answers you need to work with our platform.
Knowledge base
You can never know too much. Use the tiles below to learn all you need to become a PRISMA expert.
Recent articles
We never tire of writing new articles to make your like easier. Find the freshest ones below.
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How to Participate in Short-Tem Auctions?
Overview On PRISMA, you can to participate in short-term auctions. These auctions can be either day-ahead or within-day auction and they both use the Un...
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How to Upgrade Another User to Admin Status?
Overview As an administrator, you can upgrade other company users to admin status. To do so, you simply have to assign that user to the admin permission...
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How to Create a Trade Proposal for TTPC/Transmed Capacity?
Overview If you purchased capacity from TTPC and Transmed through the Direct FCFS process, you can remarket such capacity on the secondary market. Altho...
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How to Add Another Account to Your Browser?
Overview On PRISMA, you can add multiple user accounts to your browser. This feature enables you to log in with different accounts at once and easily sw...
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How to Switch Between Active User Accounts?
Overview If you have already added one or more accounts to your browser, you can easily switch between them directly on your PRISMA account. These accou...
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