Account Management
-
How Do I Register an Additional User for My Shipper Company?
Overview If your company is already registered on PRISMA, new users must be added by the shipper admin in their account. Instructions 1. Log int...
-
How to Use Your Activity Feed?
Overview The Activity Feed displays all your transactions within the last 30 days. Here, you can sort and survey your or your company's activities w...
-
How to Check Your Credit Limits?
Overview To perform any kind of activities in the primary, secondary, or storage markets on PRISMA, you must have a sufficient credit limit if the operator...
-
How to Use The Shipper Administrator Functionalities?
Overview Each company should have at least one shipper administrator who has the power to manage users, assignments and company data on the PRISMA platf...
-
How to Request Assignments to TSOs and SSOs?
Overview To trade on the platform, you will need active assignments with TSOs and/or SSOs. You can request them directly on the platform. Once you do so...
-
How to Configure Your General Platform Settings?
Overview Under "General platform settings," you can determine (1) what is displayed in your account and (2) the unit of measurement of capacity o...
-
How to Add Favourite Network Points?
Overview On PRISMA, you can select any number of favorite network points to make it easy to find auctions, trade offers and FCFS options. These network ...
-
How to Add a Second Recipient for Confirmation Emails?
Overview After every successful FCFS booking or participation in an auction, confirmations are sent to your e-mail address. If you would like a secon...
-
How do Add a New Contact to the Contact List?
Overview If a new contact needs to be added to the contact list of your company, please follow the instructions below. Note: for any changes concern...
-
How to Edit a Contact in the Contact List?
Overview If a contact needs to be edited in the contact list of your company, please follow the instructions below. Note: for any changes concerning...