Account Management
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How to Use Your Activity Feed?
Overview The Activity Feed displays all your transactions within the last 30 days. Here, you can sort and survey your or your company's activities w...
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How to Check Your Credit Limits?
Overview To perform any kind of activities in the primary, secondary, or storage markets on PRISMA, you must have a sufficient credit limit if the operator...
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How to Request Assignments to Operators?
Overview To trade on the platform with specific operators, you will need active assignments to them, which means that your company and your user will ne...
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How to Edit Your Platform View Configuration?
Overview Under "Platform View," you can configure: (1) what is displayed in your account: your own activity and favorite network points or th...
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How to Add Favorite Network Points?
Overview On PRISMA, you can select any number of favourite network points to make it easy to find auctions, trade offers and FCFS options. These network...
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How do Add a New Contact to the Contact List?
Overview As a shipper admin, you can add new contact representatives to your company. You may manage the following contact types: (1) dispatching, (2) b...
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How to Edit a Contact in the Contact List?
Overview If a contact needs to be edited in the contact list of your company, please follow the instructions below. Note: for any changes concerning...
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How to Delete a Contact from the Contact List?
Overview If a contact needs to be deleted from the contact list of your company, please follow the instructions below. However, keep in mind that at lea...
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How to View your Assignments to Operators?
Overview To trade on the platform, you need at least one assignment to an operator - TSO or SSO. After you are registered on the platform, the shipper admi...
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How to View Balancing Groups and Portfolio Codes?
Overview The balancing groups and the portfolio codes per operator can be found on the Operators section on the platform. Instructions To acces...